Choose the right plan for your growing community
Turn Slack conversations into an organized, engaging community.
kidding! come chat with us
Core features:
Scale engagement with automation, structure, and smarter insights.
kidding! come chat with us
Everything in Growth, plus:
Operate large, secure communities with enterprise-grade control.
Custom pricing
Everything in Momentum, plus:
Join the Tightknit for Startups cohort: a free 3-month program to launch your community in Slack, then 9 months at 80% off when you graduate.
| Growth Start your free trial | Momentum Get started | Enterprise Talk to a human | |
|---|---|---|---|
| Usage | |||
| Admins Tightknit admins are directly tied to Slack admins | 1 | 3 | Custom |
| File Storage Total storage of images, videos, PDFs, and other content in the community | 250 GB | 1 TB | Custom |
| File Size Max The maximum size of a file that will be saved to the forum when shared in Slack | 5 MB | 10 MB | 50 MB |
| Groups These are groups of users for syncing with channels, segmenting on the site, or giving out RBAC permissions | — | 10 | Custom |
| Works With Slack | |||
| Slack Free All Tightknit plans work alongside the Slack Free plan | ✓ | ✓ | ✓ |
| Slack Pro & Business+ Tightknit is even more powerful when combined with features from Slack Pro and Business+ | — | ✓ | ✓ |
| Slack Enterprise+ Tightknit unlocks next-level enterprise security and compliance when paired with Slack Enterprise+ | — | — | ✓ |
| Slack Partner Discounts We're a Slack partner, so we'll advocate directly with the Slack team on your behalf to get better pricing on your own Slack contract. Savings vary by size and timing. | — | — | ✓ |
| Website Forum | |||
| Feeds Slack channels that can be added to the site | 10 | 25 | Custom |
| SEO Agent Uses AI to create titles and SEO slugs for messages | Unlimited | Unlimited | Unlimited |
| AI Search Search on the site supports both fuzzy keyword and semantic embedding queries | ✓ | ✓ | ✓ |
| Member Directory Surface member directories of your entire Slack community | ✓ | ✓ | ✓ |
| Branding Customize the look and feel of your site with branding tokens | ✓ | ✓ | ✓ |
| Custom Domain Set up your site on community.yourdomain.com | ✓ | ✓ | ✓ |
| Website Analytics Track page views, search terms, and GEO/AIO targets | — | ✓ | ✓ |
| Sign in With Slack Login with Slack to your custom portal | — | ✓ | ✓ |
| Custom SSO Support custom SSO when logging into the site | — | — | ✓ |
| Engagement | |||
| New Message Onboarding Send a new message from you when a new member joins | ✓ | ✓ | ✓ |
| Anonymous Posting Allow members to post anonymously in channels | ✓ | ✓ | ✓ |
| Polls Create single-choice and multiple-choice polls with various viewing options in Slack | ✓ | ✓ | ✓ |
| Related Discussions Agent Surface relevant and related discussions using AI when customers post in a channel | — | ✓ | ✓ |
| Moderation Agent AI agent that watches channels for off-topic, spammy, or rule-breaking posts and proposes the right action | — | ✓ | ✓ |
| Product Feedback Agent Automatically tag, summarize, and route product feedback from Slack into your roadmap | — | ✓ | ✓ |
| Events | |||
| Event Management Create structured event blocks, share them in Slack, and allow your members to register with a single click | ✓ | ✓ | ✓ |
| Event Landing Pages Connect your events to your community site forum to build calendars of community events | ✓ | ✓ | ✓ |
| Reminders Notify registrants of upcoming events directly inside Slack | ✓ | ✓ | ✓ |
| Registration Workflows Connect your event registration with external systems | — | ✓ | ✓ |
| Advocacy | |||
| Badges Create badges that recognize your user's achievements inside of the community through either manual or API-enabled operations. | 3 | 10 | Custom |
| Profile Frames Generate new profile photos for users with predefined PNG frames | 3 | 10 | Custom |
| Active Journeys Journeys are a collection of automated milestones that let your members complete campaigns within Slack | 1 | 5 | Custom |
| Certifications Create verified certifications that can be pushed to LinkedIn from Slack | — | 3 | Custom |
| Integrations | |||
| 1000s of Slack Apps Tightknit works with a majority of the apps on the Slack Marketplace | ✓ | ✓ | ✓ |
| Google Analytics Connect your site to Google Analytics to better understand your audience | ✓ | ✓ | ✓ |
| Zapier / Make Connect Zapier, Make, and other IPaaS tools to build complex, personalized experiences | — | ✓ | ✓ |
| Webhooks Fire off webhooks to your APIs based on key events in the Tightknit platform | — | ✓ | ✓ |
| Headless API Leverage our API to create highly customized experiences with your own code. | — | ✓ | ✓ |
| Hubspot Sync member, channel, and engagement data into Hubspot to power marketing and lifecycle workflows | — | ✓ | ✓ |
| Salesforce Connect your member data to your Account and Contact Records in Salesforce. Available on Momentum as a paid add-on; included on Enterprise. | — | Add-on | ✓ |
| Support | |||
| Slack Community Of course we have a Slack community! You can join for free at the top of this page. 👋 | ✓ | ✓ | ✓ |
| Documentation Find them at docs.tightknit.ai | ✓ | ✓ | ✓ |
| Email Support 😔 We hate email too, but we have to have it. | ✓ | ✓ | ✓ |
| Slack Connect Support We use Slack Connect to loop in the rest of your team, but let's be clear that we very much prefer the community. | — | ✓ | ✓ |
| Dedicated Support If you have a big enough contract with us, you get our CEO's phone number. Otherwise we're just available a lot more for you. | — | — | ✓ |
| Custom MSA For community managers that have lawyers with big red pens | — | — | ✓ |
| Extras | |||
| Channel Tools Move people between channels with ease! Try them with /invite-all | ✓ | ✓ | ✓ |
| Access to Beta features Get access to the coolest features before everyone else! | — | ✓ | ✓ |
| Sandbox A separate sandbox community for testing and configuring updates before you launch them to your members | — | — | ✓ |
| Remove Tightknit Branding We're not mad at you, but we're just disappointed. | — | — | ✓ |
Tightknit works with every Slack plan. Growth runs on Slack Free, Momentum runs on Slack Pro and adds Slack Connect support, and Enterprise runs on Slack Enterprise Grid with unlimited members and channels.
Pricing is tiered by community size. Growth starts at $199 per month for up to 1,000 members and Momentum at $499. Both scale up through 10,000 members; above that, an Enterprise plan with custom pricing kicks in. Use the slider at the top of the page to see the price at your size.
No. Tightknit layers on top of the Slack workspace you already use, with no migration and no disruption to existing channels or conversations. You connect Tightknit, configure your community structure, and launch in about two weeks.
Yes, on the Enterprise plan. Enterprise customers can remove all Tightknit branding from their community surfaces. Growth and Momentum communities carry light Tightknit attribution.
Yes. Tightknit is SOC 2 Type II and ISO 27001 certified, and supports GDPR and CCPA compliance out of the box. Enterprise customers also get premium support with SLAs and the option of a custom MSA.
