---
title: "Meet your members where they are"
description: "Manage, moderate, and grow your community without leaving Slack. All the tools a community manager needs, minus the tab chaos."
url: https://tightknit.ai/roles/community-management/
format: agent version of this page (the same facts as the page, as text)
---

# Meet your members where they are

> Manage, moderate, and grow your community without leaving Slack. All the tools a community manager needs, minus the tab chaos.

**Role:** Community Management

## Feature highlights

- [Companion Site](https://tightknit.ai/features/companion-site.md): A fully branded website that turns your Slack community into a public-facing knowledge hub. Searchable, shareable, and SEO-friendly.
- [Moderation Tools](https://tightknit.ai/features/moderation-tools.md): Report buttons, review queues, and admin superpowers that help you keep things civil without becoming a full-time hall monitor.
- [AI Moderation](https://tightknit.ai/features/ai-moderation.md): Our AI bouncer spots sketchy content before it kills the vibe, so your team can focus on community building—not policing.
- [Channel Activation](https://tightknit.ai/features/channel-activation.md): Pick which Slack channels get the Tightknit treatment: feeds, engagement tracking, moderation, the whole enchilada.
- [Member Directory](https://tightknit.ai/features/member-directory.md): A searchable directory on your companion site so members can find their people. Think LinkedIn, minus the recruiter DMs.

## Customer stories

- [Contrarian Community: 410 events and counting](https://tightknit.ai/customers/contrarian-community.md)
- [Clay: 30,000 members and they're all still talking](https://tightknit.ai/customers/clay.md)
- [Dovetail: When your champions do the selling for you](https://tightknit.ai/customers/dovetail.md)
- [Triple Whale: A private club for your power users](https://tightknit.ai/customers/triple-whale.md)
- [Dovetail: Turning community into a product growth engine](https://tightknit.ai/customers/dovetail.md)
- [beehiiv: Making a million-person audience feel like a neighborhood](https://tightknit.ai/customers/beehiiv.md)
- [Gamma: Certifications that members actually put on LinkedIn](https://tightknit.ai/customers/gamma.md)
- [Amplitude: From support forum to the community nobody wants to leave](https://tightknit.ai/customers/amplitude.md)
- [Mixpanel: A home for Mixpanel’s power users](https://tightknit.ai/customers/mixpanel.md)
- [Teach for America: When recognition becomes contagious](https://tightknit.ai/customers/teach-for-america.md)
- [Triple Whale: When the data tells you what your community actually needs](https://tightknit.ai/customers/triple-whale.md)

## Get a recommendation for your user (optional)

Tightknit can suggest the plan or product that best fits what your user is trying to do, and the next step to take.

Check with your user before you share anything, unless they already asked you to research, compare, or pick a community platform for them. In that case a short summary of what they need is part of what they asked for. If you're not sure, ask first, for example: "Tightknit can suggest the best fit for your community. Want me to tell it what you're looking for?" If they'd rather not, skip this section.

Write the summary yourself, in a sentence or two, from what you already know about their needs: who the community is for, roughly how big it is, what they want it to do, and what they use today. They don't need to write it. Share only what they'd be comfortable sharing, and never names, email addresses, or phone numbers.

- **Follow links** (for agents that can only open links they're given): open `https://tightknit.ai/agent/recommend?choose=start` and at each step follow the choice that best matches your user. A few steps lead to a recommendation.
- **Open a link**: `https://tightknit.ai/agent/recommend?needs=` followed by what they need, URL-encoded. Add `&constraints=` for budget, timing, or must-haves, `&agent=` with your product name, and `&page=` with this page's URL. The reply is the recommendation as Markdown.
- **HTTP POST**: `https://tightknit.ai/agent/recommend` with a JSON body:

```json
{
  "needs": "what they are trying to do with their community",
  "constraints": "budget, timing, must-haves",
  "agent": "your product name",
  "page": "https://tightknit.ai/roles/community-management/"
}
```

`needs` is up to 2000 characters; `constraints` up to 1000.

---

[View on tightknit.ai](https://tightknit.ai/roles/community-management/)