# Partner Program Agreement

> Terms governing participation in the Tightknit Partner Program, including the referral and affiliate tracks

**Last updated:** August 11, 2026

This Partner Program Agreement (the "Agreement") applies to your participation in the Tightknit Partner Program (the "Program"). Any person or entity that participates or attempts to participate in the Program must accept this Agreement. By applying to, registering for, or participating in the Program, you agree to comply with the terms of this Agreement between you ("Partner," "you," or "your") and Tightknit, Inc. ("Tightknit," "we," "us," or "our").

This Agreement incorporates, and you agree to comply with, the most up-to-date version of the Program Terms applicable to your partner group, together with all policies, guidelines, and other rules referenced in this Agreement. If you apply to the Program on behalf of an entity or organization, you are binding that organization to this Agreement, and you represent that you have the authority to do so. All rights, obligations, payments, and tax reporting under this Agreement will run to and from that entity rather than to you individually.

> **INFO**
> If you have entered into a separate written agreement with Tightknit governing your participation in the Program that is signed by both parties, that agreement controls to the extent of any conflict with this Agreement.

### 1. Definitions

- **Platform** — The Tightknit software-as-a-service platform and related products and services.
- **Partner Platform** — The third-party partner management platform Tightknit uses to administer the Program, currently Dub (Dub Technologies, Inc.), through which you enroll, track performance, and receive Commission payments.
- **Program Terms** — The commission rates, reward structures, tiers, attribution windows, eligibility windows, minimum payout thresholds, and any other economic terms published for your partner group in the Partner Platform dashboard and on the Program's landing page. The Program Terms may provide separate rewards for Qualifying Leads and for Qualifying Transactions. Program Terms form part of this Agreement.
- **Partner Group** — The group within the Program to which Tightknit assigns you. Your group determines which Program track applies to you and which Program Terms govern your Commissions.
- **Commission** — Amounts payable to you under the Program Terms in connection with a Qualifying Lead or a Qualifying Transaction.
- **Submitted Referral** — A prospective customer you submit to Tightknit through the Partner Platform's referral submission flow.
- **Qualifying Lead** — A Submitted Referral that Tightknit has moved to Qualified status in the Partner Platform.
- **Qualifying Transaction** — A new customer subscription to the Platform, evidenced by a fully executed subscription contract, that is attributed to you under Section 3 or Section 4 (as applicable) and that is not excluded under Section 5.2.
- **Partner Link** — A unique tracking link associated with your account and issued through the Partner Platform.

### 2. Eligibility and Enrollment

**2.1 Application and Acceptance.** Acceptance into the Program is at Tightknit's sole discretion, and Tightknit may reject or decline any application for any reason. Information collected during the application process is handled in accordance with the Tightknit Privacy Policy. Once accepted, you become a Partner and may be eligible to earn Commissions in accordance with this Agreement and the Program Terms.

**2.2 Partner Platform Account.** To participate in the Program and receive Commissions, you must create and maintain an account in good standing on the Partner Platform, accept the Partner Platform's own terms of service, complete any identity verification it requires, and provide and maintain a valid payout method and all required tax documentation. Tightknit is not a party to your agreement with the Partner Platform or with any payment provider it uses, and has no liability or obligation under those agreements.

**2.3 Program Tracks.** The Program operates in tracks. Tightknit will assign you to a Partner Group corresponding to one of the following:

- **Referral track** — you submit prospective customers to Tightknit through the Partner Platform, and Tightknit's team conducts the sales process. Section 3 applies to you.
- **Affiliate track** — you promote Tightknit through a Partner Link, and attribution is determined by the Partner Platform's tracking. Section 4 applies to you.

Tightknit may operate additional tracks, may change the tracks it offers, and may reassign you to a different Partner Group on written notice. Where a section of this Agreement is expressed to apply to a particular track, it applies to you only if you are assigned to that track.

**2.4 Non-Exclusivity.** Tightknit reserves the right to solicit, contact, and engage any prospective customer, whether or not introduced by you and with no obligation to you, so long as that prospective customer does not constitute a Qualifying Transaction attributed to you. Tightknit may engage other partners on a non-exclusive basis.

**2.5 Misconduct.** If you violate this Agreement, the Program Terms, or any other applicable terms, then in addition to any other rights or remedies available to us, we may withhold Commissions arising from or connected to the violation, suspend or terminate your participation in the Program, and pursue any other remedy available at law or in equity. Where a violation involves fraud or material misrepresentation, we may withhold all Commissions otherwise payable to you, whether or not directly related to the violation.

### 3. Referral Track

*This Section applies only if you are assigned to a Referral track Partner Group.*

**3.1 Submitting Referrals.** You refer prospective customers to Tightknit by submitting them through the Partner Platform's referral submission flow, which records the prospective customer's company name and email address, your identity as the submitting partner, and the submission date. You must also provide the primary contact name. Submissions made outside the Partner Platform are not eligible for a Commission unless Tightknit expressly agrees in writing.

You are responsible for the accuracy and completeness of every submission, and you must have a good-faith basis to believe the prospective customer is a genuine opportunity for Tightknit.

**3.2 Facilitating Contact.** Following submission, you must, upon Tightknit's request, facilitate direct contact between Tightknit and the prospective customer's decision-makers within thirty (30) days, including at a minimum arranging an introduction by email, phone, or meeting.

**3.3 Review and Qualification.** Tightknit will review each Submitted Referral and update its status in the Partner Platform. Moving a Submitted Referral to **Qualified** status constitutes acceptance and creates a Qualifying Lead. Tightknit will qualify any Submitted Referral that meets its qualification criteria, and may reject or decline one only for one or more of the following reasons:

1. the prospective customer was an existing customer of Tightknit at the time of the referral;
1. the prospective customer is a former customer of Tightknit;
1. Tightknit was already involved in discussions relating to the sale of a subscription or other products or services to the prospective customer at the time of the referral;
1. the prospective customer contacted Tightknit, or was included in Tightknit's sales or marketing pipeline, at any time during the six (6) months preceding the referral;
1. the prospective customer had previously been referred to Tightknit by you or by any other third party;
1. the prospective customer is already registered under, or covered by, an agreement with another referral partner, reseller, or channel partner;
1. the prospective customer does not meet Tightknit's credit requirements, is on a list of restricted or prohibited parties, or is located in a country subject to a United States trade embargo or deemed a terrorist-supporting country by the United States Government;
1. the prospective customer is located in an area in which Tightknit has an exclusive arrangement, or which Tightknit is otherwise prohibited by agreement or law from accepting;
1. the prospective customer is a competitor of Tightknit or is engaged in developing a competitive product or service;
1. the prospective customer is engaged in illegal activity, or its association with Tightknit would, in Tightknit's reasonable judgment, materially harm Tightknit's reputation;
1. the information you submitted is materially incomplete or inaccurate;
1. you fail to facilitate direct contact as required by Section 3.2; or
1. the prospective customer is you, an affiliate, subsidiary, or parent entity of yours, or any entity in which you hold an ownership interest or executive role.

**3.4 Priority.** Where the same prospective customer is submitted by more than one partner, the partner who first submitted it through the Partner Platform has priority.

**3.5 Eligibility Window.** A Qualifying Lead remains eligible to generate a Commission on a subsequent subscription if that subscription is executed within the eligibility window set out in the Program Terms, measured from the date the Submitted Referral was moved to Qualified status.

**3.6 Continuing Eligibility.** If, after a Submitted Referral has been moved to Qualified status, you fail to facilitate direct contact as required by Section 3.2, the referral ceases to be eligible for any Commission, whether or not it was previously qualified and whether or not it subsequently results in a subscription.

**3.7 Tightknit's Commitments.** Tightknit will:

- update the status of a Submitted Referral in the Partner Platform within **five (5) business days** of submission; and
- make initial contact with a Qualifying Lead within **ten (10) business days** of moving it to Qualified status.

If Tightknit does not update a Submitted Referral's status within five (5) business days, the referral remains credited to you and is not subject to rejection under Section 3.3(3) or 3.3(4) on the basis of any Tightknit pipeline activity occurring after the submission date. If Tightknit does not make initial contact with a Qualifying Lead within ten (10) business days, the eligibility window in Section 3.5 is extended by the length of the delay. These are your sole and exclusive remedies for Tightknit's failure to meet the timeframes in this Section.

### 4. Affiliate Track

*This Section applies only if you are assigned to an Affiliate track Partner Group.*

**4.1 Partner Links.** Tightknit will make available to you one or more Partner Links associated with your account. You may use your Partner Link only on properties and in content that you own or control. If Tightknit requests that you remove a Partner Link from any property or content, you must comply within twenty-four (24) hours. Failure to comply may result in suspension or termination of your participation and forfeiture of Commissions.

**4.2 Attribution.** You are eligible for a Commission only for customer transactions attributed to your Partner Link by the Partner Platform's tracking, within the attribution window set out in the Program Terms. Attribution operates on a last-click basis unless the Program Terms state otherwise. Tightknit is not responsible for any errors by you or by a customer in using a Partner Link, including errors that reduce amounts otherwise payable to you.

**4.3 Single Attribution.** Only one partner may earn a Commission for a single customer. If more than one partner claims credit, Tightknit will determine in its sole discretion which partner is entitled to the Commission, based on the Partner Platform's tracking records.

**4.4 Prior Relationships.** No Commission is payable if, at or before the time the customer used your Partner Link, that customer was already a Tightknit customer or was actively engaged in a sales process with Tightknit.

### 5. Commissions and Payment

**5.1 Rates.** Commission rates, reward structures, tiers, and all other economic terms are set out in the **Program Terms** published for your Partner Group in the Partner Platform dashboard and on the Program's landing page. Where the Program Terms provide a reward for Qualifying Leads, that reward is earned when a Submitted Referral is moved to Qualified status. Where they provide a reward for Qualifying Transactions, that reward is earned on execution of the subscription contract and becomes payable in accordance with Section 5.4. The Program Terms are incorporated into this Agreement by reference. **Tightknit may modify the Program Terms at any time on thirty (30) days' prior notice.** Any modification applies only prospectively — to Qualifying Transactions arising after the effective date of the modification — and does not affect Commissions already earned. If you do not agree to modified Program Terms, you may terminate this Agreement under Section 13.2.

**5.2 Exclusions.** Unless the Program Terms expressly state otherwise, the following do not generate Commissions and are excluded from Commission calculations:

- subscription renewals;
- support, implementation, onboarding, training, and other professional services;
- taxes, shipping, and third-party pass-through charges;
- self-referrals, and transactions involving you, your affiliates, or any entity in which you hold an ownership interest or executive role;
- transactions procured through conduct that violates Section 6.

**5.3 Payment Through the Partner Platform.** All Commission payments are processed through the Partner Platform and its designated payment providers. You must complete all steps the Partner Platform requires to receive payment, including creating a payout account, completing identity verification, and submitting all required tax documentation. Commissions will not be released until those steps are complete. **While the Program is active on the Partner Platform, Commissions will not be paid to you directly by Tightknit outside the Partner Platform.**

**5.4 Timing.** Commissions become payable after Tightknit has collected the corresponding customer payment, and are then remitted through the Partner Platform in accordance with its payout process and any minimum payout threshold stated in the Program Terms. Tightknit is not liable for delays, errors, or failed transfers attributable to the Partner Platform, a payment provider, or inaccurate account information you have supplied.

**5.5 Payment Assurance.** If Tightknit has collected a customer payment giving rise to a Commission but has not initiated the corresponding payout within ninety (90) days of that collection, Tightknit will notify you in writing of the reason for the delay and the expected timeline. If you provide written notice of an outstanding Commission in these circumstances, Tightknit will initiate payment within fifteen (15) days of receiving your notice.

**5.6 Clawback.** If a Qualifying Transaction terminates or receives a refund within ninety (90) days of execution, Tightknit is entitled to recover the applicable Commission — or, in the case of a partial refund, a prorated portion — **solely by offsetting the amount against future Commissions payable to you.** You are not required to repay any Commission already paid, except where the transaction was procured through your fraud or material misrepresentation, in which case you will remit the applicable amount within thirty (30) days of Tightknit's written request.

**5.7 Taxes.** Commissions are paid in United States dollars and are subject to all applicable governmental regulations, including the withholding of any taxes required by law. You are solely responsible for all taxes, levies, customs duties, and similar governmental assessments imposed on Commissions paid to you. You agree to complete and provide all tax documentation reasonably requested by Tightknit or by the Partner Platform.

**5.8 No Revenue Guarantee.** Tightknit makes no representation, warranty, or covenant regarding the volume of traffic, referrals, or Commissions you may expect at any time, and will not be liable for any actions you take based on your expectations.

### 6. Conduct and Restrictions

**6.1 No Spam.** You will not send unsolicited bulk communications of any kind in connection with promoting Tightknit, including spam email, unsolicited text messages, or unsolicited direct messages, and you will comply at all times with applicable laws including the CAN-SPAM Act, the Telephone Consumer Protection Act, and the EU ePrivacy Directive. You will promptly honor all opt-out, do-not-call, and do-not-send requests.

**6.2 No Misrepresentation.** You will market Tightknit fairly and accurately. You will not make any representation, warranty, or guarantee about the Platform or Tightknit's services that Tightknit has not expressly approved in writing. You will not impersonate another person or entity, misrepresent your relationship with Tightknit or any third party, use materials that inaccurately portray being made by Tightknit, or create fake accounts, profiles, websites, links, synthetic media, or messages.

**6.3 Prohibited Content.** You will not use a Partner Link, or promote Tightknit, in connection with content that is defamatory; offensive, abusive, intimidating, harassing, or objectionable, including content promoting racism, bigotry, hatred, discrimination, or physical harm against any group or individual; sexually explicit or obscene; references drugs, alcohol, or weapons; uses a third party's brand or intellectual property without their explicit written consent; or constitutes a political or religious statement.

**6.4 Additional Restrictions.** You will not:

- use a Partner Link to purchase the Platform for yourself or for any entity in which you hold an ownership interest or executive role;
- bid on Tightknit's branded keywords or purchase advertising that competes with Tightknit's own advertising;
- register or use any domain, URL, subdomain, social media handle, or email address containing "Tightknit" or any confusingly similar term;
- attempt to gain unauthorized access to the Platform or its related systems or networks;
- create multiple partner accounts to circumvent any limit or restriction; or
- defraud or abuse, or attempt to defraud or abuse, Tightknit, the Program, or any customer you refer.

**6.5 Disclosure and Compliance.** When you post or distribute content about Tightknit, you must clearly and prominently include a disclosure that complies with all applicable rules governing advertising disclosures, social media advertising, sponsorships, and endorsements, including the then-current United States Federal Trade Commission guidelines. You will comply with all applicable privacy and data protection laws and with the terms of service of any platform or channel you use.

**6.6 Tightknit Customers.** Tightknit's customers are not, by virtue of your participation in the Program, your customers. All pricing, terms, and policies concerning the Platform apply to those customers and may be changed at any time. If a Tightknit customer contacts you regarding the Platform, you must direct them to Tightknit's support team.

Any violation of this Section 6 constitutes a material breach of this Agreement and grounds for immediate termination.

### 7. Intellectual Property

**7.1 Marks.** You will not use, directly or indirectly, in whole or in part, in connection with this Agreement or as part of your corporate, business, or personal name, any signature, monogram, logo, trademark, service mark, or trade name owned, licensed, or used by Tightknit (a "Tightknit Mark"), except in the manner and to the extent approved in advance in writing by Tightknit, including through any brand guidelines or brand assets Tightknit makes available through the Partner Platform. Tightknit may withdraw such approval at any time. You will discontinue any approved use immediately upon termination or expiration of this Agreement, and will not thereafter use any mark that so nearly resembles a Tightknit Mark that confusion may reasonably result. You expressly disclaim all right, title, and interest in and to all Tightknit Marks. All use of any Tightknit Mark inures solely to Tightknit's benefit.

**7.2 Platform.** All right, title, and interest in and to the Platform, and all copyright, trademark, trade secret, patent, and other proprietary rights in it, are owned by Tightknit. This Agreement grants you no right to use, copy, modify, decompile, disassemble, reverse compile, or reverse engineer the Platform.

**7.3 Your Content.** You retain all intellectual property rights in content you create, except to the extent it incorporates Tightknit intellectual property. You grant Tightknit a limited, worldwide, non-exclusive, royalty-free license to reproduce, distribute, and display content you publicly create in connection with the Program, solely to promote Tightknit. You may revoke this license at any time by written notice, upon which Tightknit will use commercially reasonable efforts to cease new uses.

### 8. Confidentiality

All non-public, confidential, or proprietary information of either party (the "Disclosing Party"), including specifications, ideas, designs, source and object code, research and development results, patent applications, data, business operations, customer and contact lists, client relationships, pricing, discounts, and rebates, together with the terms and existence of this Agreement, disclosed to the other party (the "Receiving Party") in any form and whether or not marked confidential ("Proprietary Information"), is confidential. The Receiving Party will use Proprietary Information solely to perform its obligations under this Agreement, will protect it with at least a reasonable degree of care, and will not disclose or copy it without the Disclosing Party's written authorization. Proprietary Information remains the sole property of the Disclosing Party and will be returned or destroyed upon termination or earlier request.

This Section does not apply to information that (a) was in the public domain at or after the time of disclosure through no fault of the Receiving Party; (b) was rightfully in the Receiving Party's possession free of any obligation of confidence; or (c) was independently developed by the Receiving Party without use of or reference to the Disclosing Party's Proprietary Information, as established by written records. Disclosure in response to a valid court order or as otherwise required by law is not a breach, provided the Receiving Party gives prompt prior written notice where legally permissible.

Each party acknowledges that breach of this Section will cause irreparable harm for which money damages would be insufficient, and that the Disclosing Party is entitled to injunctive relief and specific performance without the necessity of proving damages or posting a bond.

### 9. Independent Contractor

You are an independent contractor of Tightknit. This Agreement does not create any association, partnership, joint venture, employment, or agency relationship. You have no authority, and will not hold yourself out as having authority, to bind Tightknit, and will not make any agreements or representations on Tightknit's behalf without Tightknit's prior written consent.

You are not eligible to participate in any vacation, group medical or life insurance, disability, profit sharing, retirement, or other benefits offered by Tightknit to its employees. Tightknit is not responsible for withholding or paying any income, payroll, social security, or other federal, state, or local taxes, making any insurance contributions including unemployment or disability, or obtaining workers' compensation insurance on your behalf. You are responsible for, and will indemnify Tightknit against, all such taxes and contributions, including penalties and interest. Any persons you employ or engage in connection with your obligations are your employees or contractors, and you are fully responsible for them and will indemnify Tightknit against any claims made by or on their behalf.

### 10. Representations and Warranties

You represent, warrant, and covenant that:

- you have full power and authority to enter into and perform this Agreement, and, if applying on behalf of an entity, have been duly authorized to bind that entity;
- execution and performance of this Agreement will not conflict with, breach, or cause a default under your organizational documents or any agreement or instrument to which you are a party, nor conflict with any statute, law, rule, regulation, order, decree, or judgment binding on you;
- you are lawfully able to enter into this contract;
- you are not the subject of U.S. sanctions regulations and are not on any U.S. sanctioned parties list;
- the information you provide in connection with the Program is accurate and complete;
- your participation does not constitute a conflict of interest or breach of any agreement, rule, guideline, or policy applicable to your relationship with any employer, academic institution, or other party; and
- your content is free and clear of liens and third-party claims, and use of it as authorized will not give rise to claims of infringement, invasion of privacy or publicity, or claims for re-use fees or residuals.

### 11. Disclaimers and Limitation of Liability

EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, TIGHTKNIT MAKES NO REPRESENTATIONS OR WARRANTIES TO PARTNERS OR THEIR LEADS AND EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITATION, TIGHTKNIT SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY REGARDING (I) THE AMOUNT OF REVENUE YOU MAY RECEIVE UNDER THIS AGREEMENT, AND (II) ANY ECONOMIC OR OTHER BENEFIT YOU MIGHT OBTAIN THROUGH PARTICIPATION.

ANY MATERIALS PROVIDED BY TIGHTKNIT, INCLUDING PARTNER LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY. TIGHTKNIT DOES NOT WARRANT THAT THE PARTNER PLATFORM OR ITS TRACKING WILL BE UNINTERRUPTED OR ERROR-FREE.

TIGHTKNIT WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR ANY OTHER INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY INCLUDING NEGLIGENCE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TIGHTKNIT'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (I) THE TOTAL COMMISSIONS PAID OR PAYABLE TO YOU UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIVE HUNDRED U.S. DOLLARS ($500).

Tightknit is not responsible or liable for the acts, omissions, representations, warranties, breaches, or negligence of the Partner Platform, any payment provider, or any other third party, nor for any losses, disputes, or expenses arising from your engagement with third parties.

### 12. Indemnification

You will defend, indemnify, and hold harmless Tightknit, its officers, directors, employees, agents, and affiliates from and against any and all damages, liabilities, and expenses, including settlement costs and reasonable attorneys' fees, incurred by Tightknit arising from any third-party claim related to: your breach of this Agreement or of applicable law or regulation; your website, content, or materials used in connection with the Program; or your negligence or willful misconduct.

Tightknit has the right to approve any counsel retained to defend against a claim in which Tightknit is named a defendant, which approval will not be unreasonably withheld. Tightknit may control and participate in the defense of any such claim at its own expense, and you will not settle any claim without Tightknit's reasonable consent. If, in Tightknit's reasonable judgment, a conflict exists between the interests of Tightknit and yours, Tightknit may retain its own counsel whose reasonable fees you will pay.

### 13. Term, Suspension, and Termination

**13.1 Term.** This Agreement begins on the date you accept it and continues until modified, replaced, or terminated.

**13.2 Termination.** Either party may terminate this Agreement at any time, for any reason or no reason, on written notice to the other, including by email. Tightknit may also suspend or terminate your participation immediately, without notice, if you breach this Agreement or engage in conduct that Tightknit reasonably determines may harm the Platform, its customers, or Tightknit's reputation.

**13.3 Inactivity.** Tightknit may deactivate your participation if you have not submitted a referral or generated a Qualifying Transaction for twelve (12) consecutive months.

**13.4 Effect.** Upon termination, your right to use any Partner Link, Tightknit Marks, and Tightknit-provided materials ceases immediately. Unless termination is for breach, termination does not affect Tightknit's obligation to pay Commissions on Qualifying Transactions arising before the termination date. Tightknit may hold accrued unpaid Commissions for a reasonable period following termination to account for cancellations, refunds, and downgrades.

### 14. Changes to this Agreement

Tightknit may revise this Agreement from time to time and will post the updated version with a "Last updated" date. Where a revision materially changes your rights or obligations, Tightknit will provide thirty (30) days' notice through the Partner Platform or to the email address associated with your account. Your continued participation in the Program after the effective date of a revision constitutes your acceptance of the updated Agreement. If you do not agree, your remedy is to terminate under Section 13.2.

Changes to the Program Terms are governed by Section 5.1.

### 15. General

**15.1 Governing Law.** This Agreement and any related dispute will be governed by the laws of the State of Delaware, without regard to its conflict of laws provisions. Any legal suit, action, or proceeding arising out of or relating to this Agreement must be instituted in the federal courts of the United States of America or the courts of the State of Delaware, and each party irrevocably submits to the exclusive jurisdiction of those courts.

**15.2 Dispute Resolution.** In the event of any dispute arising out of or relating to this Agreement, including any dispute regarding whether a Commission is owed, the parties will first attempt in good faith to resolve the dispute through informal negotiation within thirty (30) days of written notice. If not resolved, the parties will submit the dispute to mediation before a mutually agreed mediator prior to initiating any legal proceeding. Each party bears its own costs of mediation and the mediator's fees are shared equally. Neither party may commence litigation until at least sixty (60) days after the initial written notice of the dispute, unless injunctive or other equitable relief is necessary to prevent irreparable harm.

**15.3 Notices.** Notices to you may be sent to the email address associated with your Program account and are deemed given when sent. Notices to Tightknit must be sent to legal@tightknit.ai and are deemed given when received.

**15.4 Severability.** If any provision is held invalid or unenforceable, it will be construed as nearly as possible to reflect its intention, with all other provisions remaining in full force and effect.

**15.5 Waiver.** A party's failure to enforce any right or provision does not constitute a waiver unless agreed in writing. A waiver of any default is not a waiver of any subsequent default.

**15.6 Assignment.** You may not assign any rights or obligations under this Agreement, by operation of law or otherwise, without Tightknit's prior written consent. Subject to that restriction, this Agreement binds and inures to the benefit of the parties and their permitted successors and assigns.

**15.7 No Third-Party Beneficiaries.** There are no third-party beneficiaries to this Agreement.

**15.8 Entire Agreement.** This Agreement, together with the Program Terms and all policies referenced in it, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to that subject matter — except that a separate written agreement signed by both parties, as described in the preamble, controls to the extent of any conflict.

**15.9 Survival.** All terms which by their nature extend beyond expiration or termination, including the confidentiality, intellectual property, indemnification, and limitation of liability provisions, survive termination of this Agreement.

*Questions about the Program can be directed to **[support@tightknit.ai](mailto:support@tightknit.ai)**. Legal notices should be sent to **[legal@tightknit.ai](mailto:legal@tightknit.ai)**.*

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